Reviews For Sport Clips Haircuts of The Village at Bulverde Marketplace

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1 rating

If I could leave 0 stars I would. The stylist “Ginny” has made my son (9) feel like he has a contagious terminal illness and like he shouldn't go anywhere in public ever again because he told her about when he had covid weeks prior to his cut. She then announced it to the store and added a few choice words of her own embarrassing my husband as he payed her for an incomplete haircut. I called the store when they got home to speak with the manager when to my luck the “manager”, after telling me there wasn’t one present at the time, was actually the rude stylist Ginny. She had a few choice words for me as I did her however, as the face of a business she really should learn to be a professional. She is lucky my husband even payed her and didn’t treat her with the same disrespect as she did him. I have requested to be contacted from corporate.

1 rating

First, can I ask why do you ask a 60 year old if he checked on line; you are forgetting about the principal and fundamentals; rather than assuming that old folks are up with technology you all practice compassion, understanding, empathy and just think that elderly ones need attention. Second, you have not right to waste people’s time, life; making people waiting just because you think you are more important than your business is pathetic. Have some respect for people’s time.

1 rating

Absolutely horrible haircut for me and my son. Still charged me even though she knew it was bad and worst of it was she was the assistant manager. Now I have to pay for another haircut to try and fix what she screwed up. I asked for a simple haircut and left with a bald half circle over my ears and then she said she could fix it. How it has to grow back or now I have to shave it all off up to that point to even it out. Absolutely ridiculous and then your system automatically prompts for a tip. Obviously I am not tipping even though I pulled full price because she did not apply the discount I was due either. Been there before and it wasn’t like this, but I will never go here again.

Rated 2.7 out of 5.0 based on 7 Client reviews

1
Samantha G. | August 20, 2022 Stylist

"If I could leave 0 stars I would. The stylist “Ginny” has made my son (9) feel like he has a contagi"

1
Anastacio B. | August 2, 2021 Service

"First, can I ask why do you ask a 60 year old if he checked on line; you are forgetting about the pr"

1
Timothy F. | January 17, 2021 Haircut

"Absolutely horrible haircut for me and my son. Still charged me even though she knew it was bad and "

1
Not a Happy Customer A. | October 15, 2020 Service

"Checked in at 130 and I’m still waiting at 3pm"

5
Kody R. | February 5, 2020 Overall Experience

"Ashlie did a wonderful job on the cut and the beard trim/shaping. Couldnt be any happier. Very detai"

5
Ryan Grant. | January 9, 2019 Overall Experience

"I enjoyed the MVP package very much! Ashlie was very personable and I like my cut very much. As th"

5
David S. | August 14, 2018 Overall Experience

"Friendly staff, excellent service, and most importantly a good haircut. Thanks Alexis"